About Silk & Cotton
Silk & Cotton is a UK-based online store that offers a mix of distinctive accessories and classic designs. The company says it focuses on creativity, special design details, and customer satisfaction, while also offering timeless pieces that can be mixed and matched. They manage the store from the United Kingdom and operate with warehouses in different locations to support delivery. Their catalogue includes jewelry, watches, and accessories for shoppers looking for both everyday staples and more design-focused pieces.
Top Categories at Silk & Cotton
- Rings
- Necklaces
- Bracelets
- Watches
- Sunglasses
How to Use a Silk & Cotton Promo Code
Applying a promo code at the official store is a simple way to lower your order total before payment.
- Visit Silk & Cotton and add your selected items to the cart.
- Proceed to checkout when you are ready to order.
- Find the promo code or discount code field.
- Enter the code exactly as shown and apply it.
- Check that the discount appears in the order summary before completing payment.
Promo Code Not Working? Try This
- Check whether the code is still valid.
- Make sure the selected items qualify for the promotion.
- Review any minimum order value or collection restrictions.
- Re-enter the code carefully without extra spaces.
- Try refreshing the page or using another browser or device.
- Contact customer care if the issue continues.
Silk & Cotton Refund & Return Policy
Orders may be returned for a refund within 40 days after delivery. To qualify, items must be unused, in the same condition received, and in the original packaging. The store may issue partial refunds in some situations, including items with obvious signs of use, items not in original condition, or returns sent more than 40 days after delivery.
Once a return is received and inspected, the company will notify the customer by email about approval or rejection of the refund. Approved refunds are issued to the original payment method. The store also states that exchanges are available by contacting customer care by email. For returns, they reimburse up to $12 USD in return shipping cost through PayPal when the customer provides the receipt.
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Silk & Cotton Shipping
The company manages the store from the United Kingdom and uses warehouses in different locations to help fulfill orders. Customers receive a tracking number once an order has shipped. The store states that shipping times are listed in its customer care center.
If a parcel does not arrive within the promised shipping time frame, customers can contact the store to arrange a refund or a reshipment. The company states it remains responsible for non-delivery for up to 40 days after the promised shipping window has ended. If a parcel is returned by the courier because of an incorrect address, they may resend it without additional charges.
Silk & Cotton Customer Service
The company provides customer care support for returns, exchanges, shipping issues, and general order questions.
Email: info@silkandcotton.store
Phone: +1 (818) 538-9977