About Jolie Beauty
Jolie Beauty is an independent UK cosmetics brand founded in 2017 by makeup artist Jolie Cashmore. The brand focuses on alternative beauty, bold self-expression, and high-performance products with a distinct creative identity. Based in Birmingham, they position their collections around individuality, artistic makeup, and cruelty-free formulas. Their range includes products for eyes, lips, face, skincare, brushes, and accessories, with a style that draws from gothic, metal-inspired, and alternative aesthetics. The company presents itself as an indie beauty brand built by people who are closely connected to alternative culture.
Top Categories at Jolie Beauty
- Eyes
- Lips
- Face
- Skincare
- Makeup Brushes
- Accessories
- Collections
- Makeup Gift Sets
How to Use a Jolie Beauty Promo Code
Applying a promo code at checkout is a simple way to lower your order total before payment.
- Visit the official Jolie Beauty store and add your selected items to the cart.
- Proceed to checkout when you are ready to place the order.
- Locate the promo code or discount code field.
- Enter the code exactly as shown and apply it.
- Check that the discount appears in the order summary before completing payment.
Promo Code Not Working? Try This
- Check whether the code is still valid.
- Make sure the products in your cart qualify for the offer.
- Review any exclusions for sale items, bundles, or collaborations.
- Re-enter the code carefully without extra spaces.
- Try refreshing the page or using another browser or device.
- Contact customer support if the code still does not apply.
Jolie Beauty Refund & Return Policy
Returns must be requested within 14 days of receiving the goods. The store states that unused and unopened items can be returned for a full refund within that period, provided the item remains in the sealed plastic wrapping in which it was delivered. Customers must email support with their order number and the reason for the return, then send the goods back within a further 14 days.
Returns are made at the customer’s expense and must be sent using a tracked service. Faulty items should be reported immediately with a photo. If an item is missing and it is proven not to have been delivered, the company states that customers are entitled to a replacement order rather than a refund, although refunds may be issued if the item is out of stock.
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Jolie Beauty Shipping
UK in-stock orders placed before 2pm Monday to Friday are dispatched the same day, excluding public holidays. Royal Mail First Class Signed For usually arrives in 1 to 2 working days, Second Class Signed For usually takes 2 to 3 working days, and Next Day Delivery is available for qualifying orders placed before 12 noon.
Orders for the United States are dispatched domestically from a U.S. warehouse, with a maximum delivery estimate of 4 working days. European shipping is available with customs and imports prepaid for EU member states. The store also ships to wider international regions, with delivery estimates ranging from around 4 to 10 working days depending on the destination and shipping option.
Jolie Beauty Customer Service
The company provides support for returns, faulty items, delivery issues, and general order questions.
Email: hello@joliebeauty.co.uk