About CocoBeauty
CocoBeauty is a beauty brand focused on Korean skincare and cosmetic products developed with an emphasis on innovation, natural ingredients, and everyday self-care. Founded by Olivia, the brand combines K-beauty formulation expertise with products designed to support a range of skin types and beauty needs. The company highlights cruelty-free standards, eco-friendly packaging, and a broader goal of helping customers feel confident in their own skin. Their approach centers on effective beauty products that aim to balance performance, gentleness, and accessibility.
How to Use a CocoBeauty Promo Code
Applying a promo code at the official store is a simple way to reduce your order total before payment.
- Visit CocoBeauty and add your selected items to the cart.
- Proceed to checkout when you are ready to order.
- Find the promo code or discount code field.
- Enter the code exactly as shown and apply it.
- Check that the discount appears in the order summary before completing payment.
Promo Code Not Working? Try This
- Check whether the code is still valid.
- Make sure the selected items qualify for the offer.
- Review any exclusions related to memberships, shipping offers, or special promotions.
- Re-enter the code carefully without extra spaces.
- Try refreshing the page or using another browser or device.
- Contact customer support if the issue continues.
CocoBeauty Refund & Return Policy
The store offers a 30-day return window from the date the order is received. Returned items must be unused and in the same condition received, with original packaging, tags, accessories, instructions, and documentation included. Returns must be initiated through the official returns portal, and returns sent outside that process are not accepted.
If an item is defective, damaged, or incorrect due to store or shipping error, the company covers return shipping costs. For change-of-mind returns, the customer pays return shipping, original shipping charges are non-refundable, and the actual return shipping fee is deducted from the refund. A $10 restocking fee also applies to customer-remorse returns. Refunds are issued to the original payment method after inspection, which usually takes 3 to 5 business days once the return is received.
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CocoBeauty’s Membership Program
The store offers a CocoBeauty Membership program that gives members store credits, automatic discounts, and access to exclusive offers. Membership benefits are tied to the selected plan, and credits can be used toward future purchases.
- 1 credit equals $1 to spend on CocoBeauty.
- Radiant Club costs $30 and includes $40 in monthly credits plus 10% off sitewide.
- Luxe Glow+ costs $40 and includes $60 in monthly credits, 20% off sitewide, and free shipping on every order.
- Members also get access to member-only discounts, early access to launches, and priority access to selected offers.
- Plans can be switched or cancelled before renewal.
Payment Policy
The store accepts membership-based savings and shipping discounts based on order value and destination. Shipping charges, free shipping thresholds, and available delivery options vary by country or region and are shown during checkout.
CocoBeauty Shipping
Orders placed before 5:00 PM EST are processed the same business day, while later orders begin processing the next business day. Handling usually takes 1 to 2 business days, and most orders are delivered within about 7 to 18 business days including processing time. Delivery estimates vary by destination, with U.S. orders typically arriving in 6 to 7 business days and many other regions in 9 to 15 business days.
The store ships worldwide where available and offers region-based shipping rates and free shipping thresholds. For example, U.S. standard shipping is $5.99 with free shipping over $70, while other countries and regions have their own pricing and free shipping minimums. Customers receive tracking details by email after dispatch.
CocoBeauty Customer Service
The company provides support for order questions, returns, exchanges, shipping issues, and general product inquiries.
Email: info@cocobeauty.com
Phone: +1 (877) 302-3288